Privacy Policy

Effective Date: 01/01/2026
Website: usalifeplans.com

USA Life Plans (“USA Life Plans,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, submit a form, request insurance information, communicate with us, or use our services.

By using our website or submitting information to us, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including but not limited to:

  • Name

  • Phone number

  • Email address

  • Mailing address

  • Date of birth

  • State of residence

  • Insurance interests or coverage needs

  • Information submitted through quote request forms, contact forms, or lead forms

  • Communication preferences

  • Any other information you choose to provide

Depending on the type of insurance inquiry, we may also collect information related to your eligibility for insurance products, such as general health, tobacco use, existing coverage, household information, or other details needed to help evaluate insurance options.

We may also automatically collect certain information when you visit our website, including:

  • IP address

  • Browser type

  • Device type

  • Pages visited

  • Date and time of visit

  • Referring website

  • Website usage activity

  • Cookies and similar tracking technologies

2. How We Use Your Information

We may use the information we collect to:

  • Respond to your inquiries

  • Provide insurance quotes, information, or assistance

  • Connect you with licensed insurance agents or representatives

  • Evaluate available insurance options

  • Contact you by phone, text message, email, voicemail, or other methods

  • Confirm your identity and contact information

  • Improve our website, services, marketing, and customer experience

  • Send service-related communications

  • Send marketing or promotional communications where permitted by law

  • Maintain internal records

  • Prevent fraud, misuse, or unauthorized activity

  • Comply with legal, regulatory, and business obligations

3. Consent to Contact

By submitting your contact information through our website or otherwise requesting information from USA Life Plans, you authorize us and our representatives, licensed agents, service providers, and partners, where permitted by law, to contact you regarding insurance products and services.

Contact may be made by phone, text message, email, voicemail, or other communication methods, including automated technology, autodialed calls or texts, prerecorded messages, or artificial voice messages where permitted by law.

Your consent to be contacted is not a condition of purchasing any goods or services.

4. SMS/Text Message Privacy Policy

If you opt in to receive SMS or text messages from USA Life Plans, we may send you messages related to your inquiry, insurance options, appointment reminders, follow-ups, account or service notifications, or other communications related to our services.

Message and data rates may apply. Message frequency varies.

We do not share consumer opt in consent with any 3rd parties. Mobile data consent will not be shared with any 3rd parties through this SMS channel.

We do not sell, rent, or share SMS opt-in consent or mobile phone consent information with third parties or affiliates for their marketing or promotional purposes.

Mobile information and text messaging opt-in data and consent will not be sold, rented, shared, or disclosed to third parties or affiliates for marketing or promotional purposes.

5. Opting Out of SMS Messages

You may opt out of SMS messages at any time by replying “STOP” to any text message from us. After you reply “STOP,” we may send one confirmation message to confirm that you have been unsubscribed.

You may also contact us directly to request that we stop contacting you.

For help, reply “HELP” or contact us using the information listed in the “Contact Us” section below.

6. How We Share Information

We may share personal information as necessary to operate our business, provide services, respond to your requests, and comply with legal obligations. This may include sharing information with:

  • Licensed insurance agents or representatives

  • Insurance carriers or agencies

  • Service providers who help operate our website, forms, CRM systems, communications, marketing, analytics, or customer support

  • Technology providers, hosting providers, and data storage providers

  • Compliance, legal, regulatory, or business advisors

  • Government agencies, regulators, law enforcement, or other parties when required by law

We may also share information in connection with a business transaction, such as a merger, acquisition, restructuring, sale of assets, or transfer of business operations.

We do not sell SMS opt-in consent or mobile data consent. SMS consent information will not be shared with third parties through the SMS channel.

7. Cookies and Tracking Technologies

Our website may use cookies, pixels, analytics tools, and similar technologies to help us understand website traffic, measure marketing performance, improve website functionality, and provide a better user experience.

Cookies may collect information such as your IP address, device information, browser type, pages visited, and interactions with our website.

You can usually adjust your browser settings to refuse cookies or alert you when cookies are being used. Some website features may not function properly if cookies are disabled.

8. Online Advertising and Analytics

We may use third-party analytics or advertising tools, such as Google Analytics, Google Ads, Meta/Facebook advertising tools, or similar services, to understand website activity, measure advertising effectiveness, and improve our marketing.

These tools may use cookies, pixels, or similar technologies to collect information about your interactions with our website and other websites.

You can manage certain advertising preferences through your browser settings, device settings, or available third-party opt-out tools.

9. Data Security

We take reasonable administrative, technical, and physical safeguards to help protect the personal information we collect. However, no website, data transmission, or electronic storage system can be guaranteed to be 100% secure.

You acknowledge that you provide information to us at your own risk.

10. Data Retention

We may retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, including to provide services, maintain business records, comply with legal obligations, resolve disputes, prevent fraud, and enforce agreements.

Retention periods may vary depending on the type of information, business needs, and applicable legal requirements.

11. Your Privacy Choices

Depending on your location and applicable law, you may have certain rights regarding your personal information, including the right to:

  • Request access to personal information we maintain about you

  • Request correction of inaccurate information

  • Request deletion of certain information

  • Opt out of certain marketing communications

  • Opt out of SMS messages by replying “STOP”

  • Ask questions about how your information is used or shared

To make a privacy request, please contact us using the information listed below.

12. Email Marketing

If you receive marketing emails from us, you may opt out by following the unsubscribe instructions in the email or by contacting us directly.

Please note that even if you opt out of marketing emails, we may still send non-marketing communications related to your inquiries, transactions, or services.

13. Children’s Privacy

Our website and services are intended for adults. We do not knowingly collect personal information from children under the age of 13.

If we learn that we have collected personal information from a child under 13, we will take reasonable steps to delete that information.

14. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, security, or policies of third-party websites.

We encourage you to review the privacy policies of any third-party websites you visit.

15. Insurance Carrier and Agent Privacy Practices

If you apply for or purchase an insurance product through a licensed insurance agent or insurance carrier, that agent or carrier may have its own privacy policy and data practices. We are not responsible for the privacy practices of third-party insurance carriers, agents, or agencies.

Please review any privacy notices or disclosures provided by the applicable insurance carrier or agent.

16. Do Not Track Signals

Some browsers may send “Do Not Track” signals. Our website may not respond to Do Not Track signals because there is not currently a uniform industry standard for recognizing or responding to them.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we may update the effective date at the top of this page.

Your continued use of our website after changes are posted means you accept the updated Privacy Policy.

18. Contact Us

If you have questions about this Privacy Policy, your information, or your communication preferences, please contact us at:

USA Life Plans
Website: www.usalifeplans.com